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Return Policy

 

 While we hope that you will love everything your purchase, we completely understand that things happen and will gladly assist you with your return within 30 days of purchase. 

 

We will accept unopened products in saleable condition within 30 days of purchase for a full refund, minus any shipping costs or discounts received.  If the item has been opened, provided there is at least 50% of the product remaining, it can be returned within 30 days for a store credit.  Please note all sale items, samples and trial sizes are final purchase and are not returnable.

 

To return an item, please contact us at hello@prettypurebeauty.com to obtain a return authorization (RMA).  Please include a copy of your packing slip and RMA # with your return and clearly identify your RMA # on the outside of your box.  If you have not received an RMA, your return will not be accepted.  We highly recommend selecting a return shipping method that offers tracking information.  Once your package has been received, a refund or store credit will be issued within 48-72 hours and an email will be sent to the email address on file with confirmation of your refund or store credit.

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